May 31, 2012 - 9:00am - 12:30pm
Location:
Courtice Employment Services Centre
1403 King Street East, Unit 6
Courtice, ON, L1E 2J6, Canada
Cost: $65 per person
After our training, you will be able to:
-
Identify and meet the requirements of the legislated Ontario Accessible Customer Service Standards
-
Interact and communicate effectively with individuals with a variety of disabilities
-
Apply the "RESPECT" model of customer service
-
Respond appropriately when a customer uses an assistive device or requires a service animal/support person
